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Taking Your Indoor Maps Further, Customer Insights & More

Oct 7, 2021
4 min read
By: Cara Hueston

Mappedin has worked closely with customers and partners in a variety of industries over the last few years, gaining valuable insights on the unique challenges they face. This has led to a robust feature set of our pre-built applications, along with flexible mapping tools and SDKs that can serve a range of unique use cases. 

As we have worked to bring indoor mapping to venues around the world, we are excited to announce that Mappedin has been recognized as one of Canada's Top Growing Companies by The Globe and Mail! 

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Mappedin Update - Q3 2021 

This blog will focus on our work over the past quarter as we connected with customers, designed maps for some unique use cases, and signed up some more exciting new venues. Contact us today to learn more. 

Customer insights

During the month of September, our team had a chance to connect with many of our customers through a town hall format. It’s clear that a notable trend across the retail industry is that of mission-based shopping, which involves shoppers who have a specific product or retailer in mind and are set on getting in and out of the store, mall, or outlet as quickly as possible. 

Regarding indoor mapping, there’s interest from our customers in taking their venue maps further. For example, using the Mappedin platform to:

  • Manage both an operational and visitor-facing map

  • Utilize Digital out of Home (DooH) advertising on directory displays

  • Implement voice-activated directories

  • Use Mobile Pass for directory to mobile hand-off through QR code

  • Offer “save my parking spot” functionality 

Our customers are experts in their industries, making these insights invaluable and helping to guide the direction of our products in the coming year.  

Take your indoor maps further

Directory Ads 

Mappedin’s Directory Ads feature provides a simple, cost-effective way to monetize your directory signage during idle use or user interactions. Using Mappedin’s platform, you can bring Digital Out of Home (DooH) content to all screens throughout your portfolio in one simplified and centralized tool. To learn more about this solution and how it can benefit your venue, read our blog Feature 101: Directory Ads

Web App V2

The latest version of Mappedin’s Responsive Web App includes tons of great features to provide visitors with an advanced and intuitive wayfinding experience: 

  • Blue dot wayfinding 

  • Multi-destination wayfinding 

  • Quick links

  • Top locations 

  • Image gallery 

  • Smart Search 

  • Deals and promotions 

  • ...and more 

To implement Web V2, contact your Customer Success Manager or book a demo. Upgrading is as simple as replacing the existing map on your website with a new Web V2 code snippet.  

Map Upload Portal

The Mappedin platform provides end-to-end solutions for creating, maintaining, and visualizing your venue maps. The Map Upload Portal is a feature that makes it easier to convert existing property floor plans into a 3D digital asset that can support a variety of use cases with maximum automation and limited human intervention. To learn more, read our blog Feature 101: Map Upload Portal.  

Exciting new partnerships

We have begun working with many exciting new venues over the last few months. As our technology and offering adapts, we are servicing more industries through our indoor mapping platform, below are a few examples.


  • AMP (with TMLabs), Australia

  • Caisse de Dépôt et Placement du Québec, Canada 

  • California State Teachers Retirement System (with Veternets), United States

  • Cornerstone OnDemand, United States   

  • Crowley Maritime (with Plat4mation), United States

  • Equinor Pilot (The Cloud People), United Kingdom

  • Farm Credit Canada, Canada

  • Gresham Smith (with NavvSystems), United States 

  • Ivanhoe Cambridge, Canada

  • Kraft Heinz (with SoftwareOne), United States 

  • Manulife, Canada 

  • Maricopa County (with Carahsoft), United States

  • Medicare & Medicaid Services (with ICF), United States

  • Port of Rotterdam, Netherlands

  • Shopify, Canada 

  • Storengy, France 

  • SunPower Corporation, United States

  • Toronto Stock Exchange, Canada

  • Veritiv, United States

  • Wellington Management, United States


  • Elante Mall (with WovVTech), India  

  • Kiwi Property Group, New Zealand

  • Mic Mac Mall, Canada 

  • Park Avenue Mall, Saudi Arabia 

Visit our website to learn more about our solutions for shopping malls or read our recent case studies with Australia’s QIC or European REIT VIA Outlets


  • Bowie State University, United States

  • University of Calgary, Canada

Visit our website to learn more about our solutions for colleges and universities or read our case study with the University of Ottawa.  

Stadiums & Arenas: 

  • MetLife Stadium, United States

  • NASCAR, United States

Visit our website to learn more about our solutions for stadiums and arenas or read our blog about how St. Louis CITY SC used Mappedin’s SDKs to build a stadium experience. 


  • Cape Town International Airport (with Smartcalltech), South Africa

  • King Shaka International Airport (with Smartcalltech), South Africa

  • O.R. Tambo International Airport (with Smartcalltech), South Africa


  • iHubs Warehouse and Logistics (with ViaTick), Singapore

Continue to stay connected with us in 2021 by checking back to our blog, following us on social, or signing up for our newsletter below.