We've all experienced it: wandering through an office building lobby, looking at outdated directories, or stopping strangers to ask for directions. That moment when you're already running late for a meeting, and you can't figure out which floor the company you're visiting is located on. For property management and staff, time and resources are spent answering questions, guiding visitors, and looking up information. There's a better way.
We've reimagined what office directories can do. Working closely with Cadillac Fairview, we recently launched Mappedin Premium Directory for offices at their head office, located in Toronto, Canada. By being connected to the CF Eaton Centre, we created a unique solution by merging the mall and commercial office space navigation experiences. It transforms how visitors and employees navigate office buildings—making every interaction smarter, faster, and more intuitive.
What makes Premium Directory for offices different
Traditional office building directories are static lists mounted on walls. Our digital approach creates interactive experiences that actually help people get where they need to go.
Find businesses, anywhere
The directory doesn't just list companies—it helps you discover them. Intuitive search helps anyone quickly find office tenants without scrolling through endless lists. Whether you're looking for a specific company or trying to remember the name of that law firm on the seventh floor, search for it instantly.
QR code integration bridges the gap between the lobby kiosk and your phone. Scan to open directions directly to your mobile device. No more memorizing floor numbers or trying to remember which direction to turn.
Navigate your way
Interactive maps show you exactly where you're going. Instead of vague directions like "take the elevator to the third floor," see layered, interactive floor maps that guide visitors turn-by-turn through the building—to any office, on any floor.
We also recognize that not everyone interacts with the directory and navigates a building the same way. Accessibility features include high/low mode to adjust the user interface for different visitor heights and barrier-free navigation routes (prioritizing elevators instead of stairs). Multi-language support ensures everyone can find their way, regardless of their preferred language.
Built for office life
We integrated features that matter into the core experience to make employees and visitors feel safe. The Safe Walk program escorts visitors to their vehicles or nearby transit stops. Access to the CF Concierge mobile app connects the directory experience to broader workplace services.
What this means for visitors and management
For employees and visitors: Finding offices becomes effortless. 50% reduction in wayfinding inquiries at information desks means fewer interruptions and faster arrivals.
For property managers: The directory integrates with CF’s content management system, automatically syncing tenant changes. No more manual updates or outdated information. Management can get actionable insights from engagement analytics to understand how people use their building.
For building owners: 25% increase in tenant interaction with digital directories demonstrates the value of modernizing building amenities. Plus, ad overlays and sponsored locations create new revenue opportunities without overwhelming the visitor experience.
The technology that makes it work
Real-time content management means the directory stays current without constant manual intervention. Automated data sync eliminates the frustration of outdated tenant listings or incorrect floor information.
The system supports flexible deployment—easily deploy full rollouts across multiple properties. Updates push across all office directories simultaneously, ensuring consistent experiences across your entire portfolio.
Tailored branding means the directory feels like part of your building's identity, not a generic technology installation.
Beyond navigation
The directory becomes a communication hub for your building community. Promote office events, share news and updates, show nearby public transit maps and stations, highlight building amenities, and showcase tenants on directory screens.
Making it happen
Modern office directories aren't just about replacing old systems—they're about creating experiences that make office buildings more welcoming and informative. When people can navigate confidently, buildings feel more accessible and professional.
Mappedin Premium Directory for offices adapts to your building's unique needs. Whether you're managing a single office tower or a portfolio of properties, the directory scales with your requirements while maintaining the personalized experience that makes each building special.
Contact us and see how digital directories transform looking up an office into a seamless part of the workday experience.
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