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AccessibilityMaps that work for everyone.

Build inclusive indoor maps on a platform independently audited against the latest accessibility standards.

Live at Frasers Property malls
Frasers Property

Built with seniors and people with mobility needs.

Frasers Property Singapore launched the country’s first in-store wayfinding across its malls, tested with the people who rely on it.

in-store wayfinding in Singapore
1st
routes for visitors with mobility needs
Barrier-free
Singaporeans will be 65+ by 2030 (NPTD)
1 in 4
“By actively testing the solution and gathering feedback from the community, Frasers Property is taking meaningful steps toward co-creating a more inclusive wayfinding system.”
Josh Tseng, Inclusive Design Consultant, Blind Mice Media

Help every visitor find their way.

Step-free routes, screens at every height and the places people find hard to ask about, all on one map.

Made for how each person gets around.

Designed with people with disabilities. Just as useful for anyone with a stroller or suitcase, or who avoids stairs.

  • Moving around

    Wheelchairs, walkers, strollers
    • Step-free routes
    • Accessible entrances, elevators and ramps on the map
    • Nearest accessible washroom
    • Directories that lower for seated use
  • Seeing

    Blind and low vision
    • Screen reader support
    • Directions read aloud, step by step
    • Larger text setting
    • Keyboard navigation
  • Hearing

    Deaf and hard of hearing
    • Every direction shown as text and on the map
    • Emergency alerts shown on screen
    • Nothing depends on sound
  • Processing

    Autism, anxiety, dementia
    • Quiet rooms and sensory spaces
    • RealView photos of the route ahead
    • Short, plain step-by-step directions
    • Busy areas to avoid

And for everyone: directions in many languages, and a QR code that sends the route and its accessibility settings to the visitor’s phone.

Meet accessibility standards, with an audit to prove it.

Mappedin is substantially compliant with WCAG 2.2 A and AA, mapped to the rules your venue answers to and verified by Level Access.

  • WCAG 2.2 A and AA
  • EN 301 549
  • ADA
  • DDA
  • European Accessibility Act

Accessibility Conformance Report

VPAT for WCAG 2.2 and EN 301 549

Overall conformance
Substantially compliant
WCAG 2.2 A and AA criteria assessed
56
Fully supported
44
Partially supported
12
Does not support
None
Independently audited by Level Access. Available on request.Level Access
  • One map, every ability

    Accessibility runs through the same map every visitor sees. There’s no separate version to build or maintain.

  • Aligned with global standards

    Built against international standards from the start, so you’re not starting compliance from scratch.

  • Validated, not just built

    Level Access audits our features, with testing done in part by people with lived disability experience.

Questions, answered.

Our VPAT assesses conformance to WCAG 2.2 Levels A and AA and EN 301 549. It’s also aligned to the ADA (US), DDA (Australia) and EAA (Europe).

Yes. Level Access independently evaluates Mappedin against WCAG 2.2 Levels A and AA and EN 301 549.

Ask us. We share our current VPAT on request through the contact form or your Mappedin contact.

Visitors can explore, search and review routes with a screen reader and keyboard before they arrive. Directions are turn by turn, and indoor positioning shows their location where it’s on.

Yes. Step-free routing can be on by default or switched on with one tap. It avoids stairs and escalators, which also helps visitors with strollers or carts.

Visitors can preview the venue with RealView before they go. The map can also show long queues and wait times, and where quiet rooms are.

Build a map every visitor can use.

See how Mappedin makes your venue accessible to every person.

Step-free, every time