Custom Dashboards for leadership
Know how the venue is performing at a glance.
- Without a map
- Reports from five systems, a week late.
- With VenueOS
- Everything you need to see on one screen every morning.
VenueOS
Know your space.Run it with confidence.
VenueOS, the indoor operating platform, puts every system, team and visitor on one live map of your building.
The world’s busiest buildings run on Mappedin
One live map under everything you run.
VenueOS connects what’s happening with where it’s happening, for the people who run the building and the people who visit it.
Live Game day, main concourse
- Security: Gate 3, 2 min. Shortest line right now, 40 fans/min.
- Facilities: Restroom, Section 114, Ticket. Paper towels low, Ticket 3302.
- Leasing: Plaza pop-up, west, 600 sq ft. 18,000 fans pass pre-game.
- Marketing: Stand C14, Section 112, +22%. Busiest stand at halftime, 3 min wait.
Every system calls the same spot something else.
Facilities says Zone 4-C. Security says Camera Group 12. Leasing says Unit 214. Until each is tied to one map, nobody means the same spot.
PlaceUnresolved spotMatching records to the map5 unlinked
- Place ID
- —
System records 5
- Facilities, CMMSZone 4-CUnlinked
- Security, VMSCamera Group 12Unlinked
- Leasing, Lease adminUnit 214Unlinked
- Work orders, Service deskTicket 4471, leakUnlinked
- Guest app, WayfindingFood court, Level 2Unlinked
Know where it is. Know what to do.
Every VenueOS app starts from the same idea: when your data knows where it happened, your team knows what to do next.
No app for your problem yet? We build it.
Our engineers embed with your team, find what’s slowing you down and build the app on your data, workflows and map.
We learn the work. We sit with your team and tie the problem to places in your building.
We build on your map. The app shares the same live map, data and permissions as every VenueOS app.
You run it everywhere. Roll it out to the teams who need it, then reuse it across your portfolio.
Built for problems like these
- Concession wait times on the mapStadiums
- Self-guided stadium toursStadiums
- Live shuttle trackingAirports
- Rideshare pick-up and drop-offAirports
- Live scores while fans moveEvents
- Persona-based shopping routesMalls
Running on VenueOS today.
Miami International AirportTravelers ask a hologram for directions and get the route.Read story
“Mappedin is Simon’s choice provider for all things indoor mapping. The flexibility and customizability of the platform make the maps feel like an extension of our brand.”
Patrick Flanagan SVP, Digital Development, Operations & Strategy, Simon Property Group
Made for every kind of indoor space.
AirportsCurb to gate, security and transitExplore Stadiums & ArenasFans to seats, concessions and exitsExplore Malls & Mixed-Use RetailDirectories, leasing and securityExplore Hospitals & Healthcare CampusesThe right room, first timeExplore Resorts & CasinosTables, shows, dining and the floorExplore Events & Trade ShowsBooths, halls and event daysExplore College & University CampusesBuildings, rooms and eventsExplore All industriesEvery kind of building we mapExplore
Frequently asked questions.
What is indoor mapping software?
Indoor mapping software digitizes a building’s floor plans into a structured, data-rich map. It’s the shared foundation VenueOS uses to power every map-based application.
What is VenueOS?
VenueOS is the platform that connects your building systems, teams, and guest-facing experiences to a shared understanding of the indoors.
What kind of applications can you build on VenueOS?
Almost any application that relies on knowing where things are indoors, from guest-facing wayfinding and self-guided tours to operational tools for security, maintenance, and parking.
Does VenueOS replace our existing systems?
VenueOS works in conjunction with the systems you already run and grounds them in the same location context, so nothing needs to be ripped out or replaced.
How does VenueOS integrate with our current tech stack?
VenueOS connects to the systems you already use (physical security, wait times, parking, maintenance, and more) and reconciles how each one refers to the same physical space.
Can VenueOS scale across multiple buildings?
VenueOS is built to manage multiple buildings or a portfolio of properties, like a network of shopping centers, under one platform rather than one-off deployments per site.
Ready to streamline venue experience?
See how Mappedin gives every system, every team, and every guest in your venue the same location guidance.