February 4, 2026 at 1:00pm ET
Half of your visitors experienced navigation problems in the last six months. And each moment of confusion is revenue walking out the door.
Join Hongwei Liu, Mappedin Founder & CEO, and Michael Pasket, VP of Malls, as they reveal what nearly 500 venue visitors told us about their expectations, frustrations, and what actually drives them to return (and spend).
In this live webinar, you'll discover:
- Why navigation friction is your hidden revenue leak and how digital wayfinding captures 62% greater discovery
- The surprising safety factor no one's talking about
- The ideal balance between physical wayfinding necessities and scalable digital solutions
- The key factor in driving greater visitor return rates
- Actionable strategies to turn neutral visitors into advocates and discovery browsers into buyers in 2026
Register now to hear exclusive insights from hundreds of real visitors to help guide your venue strategy. Plus, get exclusive access to the 2026 State of Venue Experience Report after the webinar.
P.S. Can’t make it live? Register anyway and get the on-demand recording as soon as it drops.
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