When evaluating mapping software for sports stadiums, arenas, events and entertainment complexes, finding a platform that handles both sprawling outdoor perimeters and complex indoor concourses is critical. PAM (People and Movement) and Mappedin are two leading solutions in this space, but they approach spatial management from fundamentally different architectural foundations.

This guide breaks down the core differences between Mappedin and PAM to help you choose the right mapping solution for your fan experience and stadium operations.

Explore how Mappedin can facilitate self-guided stadium tours during event days and/or off days. Try the interactive map →

Mappedin vs. PAM at a glance

Mappedin: Purpose-built for 365-day native indoor operations and complete turn-by-turn venue navigation

Mappedin provides the native indoor operating system engineered specifically for complex, multi-floor buildings. Rather than overlaying flat indoor data onto an outdoor map, Mappedin turns static CAD or PDF floor plans into a digitized, structured map. For stadiums, this means delivering complete omnichannel wayfinding – guiding fans from parking to their exact seat across web, mobile, digital directories, and AI chat.

With Mappedin, stadium operations teams get commercial data structures that serve leasing, marketing, facilities, and security teams 365 days a year:

  • Turn-by-turn navigation from parking to seat
  • Shuttle transportation and rideshare pickup/dropoff
  • Multi-layout stadiums for different events
  • Commercial district leasing
“There is so much that makes gameday so special, and our goal is to make it even easier for fans to discover and navigate. By connecting Fan Journeys, an interactive 3D map and eventually step-by-step wayfinding, we're creating a more intuitive way for fans to explore DKR and everything surrounding it. This is just the beginning of what we believe can become an incredibly powerful tool for the Texas gameday."

— Drew Martin, Deputy Athletics Director, Texas Athletics
Essentials Journey BevoParade

PAM: Focused on open outdoor areas and temporary event setups

Founded in Sydney, Australia in 2016, PAM is a digital map platform built mainly for the sports and entertainment world. PAM runs on Mapbox, making it a natural fit for temporary outdoor event spaces that don't have strict walls or permanent structures.

Key differences between Mappedin and PAM

1. Complex space management

The most significant architectural difference between the two platforms is how they handle complex indoor-outdoor venues.

Mappedin: Native venue operating system

Mappedin is an indoor operating platform designed natively for the indoors. While other mapping tools leave fans at the entrance gate, Mappedin guides their journey inside. Fans get precise, multi-floor navigation through concourses and multi-level decks—guiding them step-by-step throughout the entire stadium.

PAM: Designed for getting fans to the outer building perimeter

PAM relies on standard outdoor map tiles via Mapbox to manage traffic, parking lots, and outer perimeter gates. While it can display basic concourse maps, its outdoor-first architecture isn't built to natively process complex multi-story CAD floor plans – meaning indoor routing often relies on high-level directional lines rather than step-by-step, multi-level navigation across multiple floors.

2. Inclusive routing and navigation

Stadiums demand complex routing logic to cater to diverse fan needs, premium ticket holders, and varying physical access requirements.

Mappedin: Intelligent stadium wayfinding and accessibility

Mappedin offers ticket-level wayfinding that can restrict general fans while routing VIP and Club seat holders exclusively through private entrances and partner-sponsored lounges. It excels in accessibility by generating step-free turn-by-turn paths for wheelchairs and strollers.

Mappedin also maximizes per-cap revenue by allowing fans to search for specific concessions (e.g., gluten-free options or local breweries) and routing them to shorter queues.

"We have one survey in particular where we measure the net promoter score of an individual experience specifically related to all wayfinding, including the mapping experience. We improved that 20 points just over the course of a year and a half… We've just seen a dramatic decrease in the number of people complaining about finding something, saying 'that's not a problem anymore' is definitely a big win."

— Kenton Olson, VP of Digital & Emerging Media, Lumen Field
Digital map displayed on laptop

PAM: Basic stadium wayfinding

In PAM's live venues, navigation is typically simplified to macro-level routing, frequently dropping a pin at an entrance gate or providing high-level concourse routing rather than offering continuous indoor routing.

While PAM offers step-free routing options, its map layer lacks the multi-floor spatial detail needed for granular accessibility guidance or navigation down to specific rows and sections.

3. Map editing and layout changes

Venues are dynamic; vendor layouts shift, concourses close, and escalators break unexpectedly. How software handles these updates impacts operational agility.

Mappedin: Flexible map maintenance with full-service support

Mappedin gives venue teams complete control over their maps without locking them into a single way of working. Teams that want hands-on agility can use a live, intuitive Editor to make real-time updates in seconds – like closing an out-of-service escalator, adding a pop-up merchandise booth, or rerouting fans around a spill.

For major seasonal changes, new club lounges, or venues that simply prefer a hands-off approach, Mappedin pairs its intuitive software with dedicated Managed Services. Whether your team chooses to update the map directly or rely on our mapping experts to handle complex architectural changes, updates push live across all fan-facing apps instantly.

PAM: Vendor-dependent spatial updates

PAM includes a web editor for toggling event scenes, closing gates, and adjusting zone markers. However, without an indoor CAD vector engine, making structural changes to multi-level floor plans requires manual re-alignment and route re-configuration. For venues with frequent layout updates, maintaining complex indoor maps creates ongoing operational overhead.

St Louis CITY stadium wayfinding app
How St. Louis City SC drove 150% higher sales with interactive wayfinding

At Energizer Park, their interactive map is more than a floor plan. It's a dynamic, structured spatial layer embedded within the broader fan journey, supporting navigation, amplifying local food partners, and reinforcing app adoption.

4. Stadium software ROI & value

Stadiums host major events for only a fraction of the year, making everyday utility a critical factor in software ROI.

Mappedin: Year-round enterprise analytics & ROI

Mappedin acts as a 365-day indoor operating system. Using detailed location analytics, Mappedin tracks sessions, searches, engagement, and positioning. This allows leasing teams to use search intent data to land high-value sponsors, facilities teams to manage daily maintenance workflows, and digital/marketing teams to glean actionable visitor insights all year long.

PAM: Event-day utility

PAM is designed to peak during game-day hours. It gets fans to the door for a 4-hour game but sits dormant for the 300+ days a year when there are no major events, lacking utility for internal business teams during off-days.

Ready to see what stadium wayfinding looks like on a platform built for game day and beyond? Book a Mappedin demo →

Pricing comparison

Software pricing structure directly impacts long-term budget predictability, especially when managing dynamic venue spaces.

Mappedin pricing

Mappedin operates on a predictable SaaS model, charging a base platform fee priced per square foot per year. This cost scales down with higher volume and adjusts based on the specific applications needed, ensuring venues aren't hit with surprise service fees for basic map maintenance.

PAM pricing

PAM charges a flat, per-map rate combined with variable bundles of service hours. Because structural updates, floor plan re-alignments, and route re-configurations consume these paid service hours, the total cost of ownership quickly becomes unpredictable as venue layouts evolve over time.

Mappedin vs PAM: Which stadium wayfinding software to choose

For permanent stadiums, arenas, and multi-tier entertainment complexes, fans don't get lost outside — they get lost inside the venue. They struggle to locate their specific gate, find accessible elevators, discover premium club spaces, or navigate crowded concourses to buy food and merchandise.

Mappedin delivers a true purpose-built venue operating system that seamlessly guides visitors across all channels – from the parking lot directly to their exact seat or favorite concession.

By simultaneously empowering your digital, security, and facilities teams to manage the building in real-time, Mappedin proves to be a 365-day enterprise platform rather than just a game-day widget.

at&t stadium seating chart
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