Explore CHEO's main campus at 401 Smyth Road across every department, clinic entrance, elevator bank, and family waiting area. Use the map to find a specific service before you arrive, route to accessible parking from the main entrance, or orient yourself during construction detours while the new Integrated Treatment Centre is being built.

The map is live and interactive, build on Mappedin's indoor digital map software. You can pan, zoom, and filter by category.

About Children's Hospital of Eastern Ontario (CHEO)

CHEO opened its doors in 1974 at 401 Smyth Road in Ottawa. Since, it's grown into one of Canada's most complex pediatric facilities. BC Children's Hospital is one of Canada's leading pediatric health care centres, located in Vancouver, British Columbia, on the Oak Street medical campus alongside BC Women's Hospital. The hospital provides specialized care for the province's most seriously ill and injured children, serving families from across British Columbia and beyond.

With 167 inpatient beds and a Level I Trauma Centre, CHEO serves children and youth from Eastern Ontario, Northern Ontario, Nunavut, and the Outaouais region of Quebec. In a typical year, the hospital sees approximately 750,000 patient visits across its main campus and satellite sites.

The main campus is a multi-building healthcare environment affiliated with the University of Ottawa. It houses the hospital, a children's treatment centre, an autism program, a mental health agency, a school, and a research institute all under one address, but spread across interconnected wings and floors with different access points for different services.

The campus is currently undergoing significant expansion: CHEO's Integrated Treatment Centre will consolidate seven off-site leased clinic locations into a single purpose-built building on the Smyth Road campus, connected to the main building via a tunnel.

For the families and caregivers who visit, finding the right clinic entrance, parking structure, or accessible route is not a small ask. Construction detours near the main entrance, multiple building wings, and OC Transpo route changes during the build phase make campus navigation genuinely difficult without a current, reliable map.

Why interactive wayfinding matters here

A printed hospital map goes out of date the moment a clinic relocates or a construction detour opens. For a campus this complex spanning multiple entry points and active construction, a live digital map is an operational necessity and patient experience tool.

Health systems like Royal Alexandra Hospital use Mappedin to reduce patient late-arrival rates, guide ER visitors, and integrate wayfinding with appointment reminder workflows. When a family arrives at CHEO already anxious about their child's appointment, the last thing they should have to figure out is which entrance to use.