Have you ever been curious about the life of a Sales Account Executive? What does a typical workday look like for them? How do they balance their client relationships, close deals, and stay productive?
We interviewed Tomas, an Account Executive at Mappedin, to find out.
As an Account Executive (AE), I’m responsible for establishing and managing relationships with our global customer base. This involves guiding prospects through our sales pipeline - from discovery and understanding what their problems are, to identifying solutions that meet their needs, and ultimately closing the deal.
My day typically starts at 8:00 am. I check my emails first thing in the morning for any last-minute meetings, questions from prospects, or urgent matters that require my attention.
Then, I create a list of goals to accomplish throughout the day, and prepare for my upcoming meetings. I ask myself what’s the purpose of this meeting, what do I want to accomplish, and how can I reach that result?
And, when I’m not in meetings, I spend time following up with prospects, calling their offices, and ultimately keeping conversations alive.
I also meet with our business development representatives to go over the current status of our accounts and strategize the next outreach sequences we want to run.
And in the afternoon, I carve out time for contract and legal reviews.
To sum it all up, a typical workday involves a lot of emails, follow-ups, meetings, and contract reviews.
My go-to lunch is usually based on the specials offered by local restaurants. Since I’m based in the Czech Republic, there’s a culture around going out to lunch, so a lot of restaurants have lunch specials that are half the cost of what they regularly are.
I usually walk through downtown, find a local restaurant that has a lunch special, and get a soup or a sandwich for about $5.
Working in the Central European time zone allows me to be flexible and responsive to clients in different parts of the world. Typically, I reserve my mornings for the Middle East, my midday for Central Europe, and late afternoons for North America.
As someone who works remotely, one of my top productivity tips is to work in a co-working space. It’s a great way to separate your work and personal life, and create a dedicated workspace where you can be productive.
The most challenging part of the job is creating contracts based on different jurisdictions. As a company with customers in more than fifty countries, every country has its own set of rules and regulations, and it often requires additional resources and patience.
On the other hand, the most rewarding part of the job is seeing a customer solution go live. Being a part of the process and knowing that our maps will be used by thousands of people is a feeling like no other.
They’re all exciting.
However, one of the most recent deals that stands out to me is our work with Klepierre because one of their flagship malls is located right beside my apartment. Being able to use the solution we helped implement for them in the mall I go to every day is pretty exciting.
Currently, I’m working on getting a certification in Python. Although our product isn’t technical in nature, having a deeper understanding of the technical questions people ask and why they ask them can be extremely valuable.
My top advice for aspiring AEs or those just starting out is to be patient and learn from every opportunity, even the ones that don't close. Take the time to understand where deals went wrong and why, and use that knowledge to avoid potential roadblocks in the future. That would be my number one tip.
What else does it take to become a successful salesperson? What are some tips to handle client rejection and stay motivated? Check out our previous Q&A with Tomas for valuable insights. Also, if you're interested in exploring a career in sales and joining our team, be sure to check out our careers page for current opportunities.
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